Last Updated: March 14, 2026

Shipping & Returns

A True Home Foundation ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide through our website. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, make purchases, or support our mission.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Donation information

  • Payment details when purchasing products or services

Automatically Collected Information

When you visit our website, certain information may automatically be collected, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referral sources

This information helps us improve the website experience and understand how visitors interact with our site.

2. How We Use Your Information

We use your information to:

  • Provide dog training and rehabilitation services

  • Respond to inquiries and support requests

  • Process purchases and donations

  • Send important updates related to your bookings, orders, or contributions

  • Improve our website, programs, and services

  • Communicate news, events, and updates about A True Home Foundation

We will only use your information for purposes related to the operation and mission of A True Home Foundation.

3. Donations and Payments

Payments and donations made through our website may be processed through secure third-party providers such as Shopify or other payment processors. These providers handle payment information securely and in accordance with their own privacy policies.

A True Home Foundation does not store full credit card information on our servers.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze website traffic

  • Personalize user experience

You can disable cookies through your browser settings if you prefer not to allow them.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share limited information with trusted service providers who assist in operating the website or processing payments. These partners are required to maintain the confidentiality and security of your information.

6. Data Security

We take reasonable steps to protect your personal information using industry-standard security practices. While we work to protect your data, no online system can guarantee absolute security.

7. Your Rights

You may request to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Request deletion of your personal data where applicable

To make a request, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

9. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

A True Home Foundation

Email: [Insert Email]

Website: [Insert Website URL]

Location: British Columbia, Canada

Let’s build a better life for your dog,

Whether you're looking for training, support, or want to be part of our mission, we’re here to help. Reach out anytime.

Let’s build a better life for your dog,

Whether you're looking for training, support, or want to be part of our mission, we’re here to help. Reach out anytime.

Let’s build a better life for your dog,

Whether you're looking for training, support, or want to be part of our mission, we’re here to help. Reach out anytime.